Main Sectors We focus upon
Customer service
E-commerce
Human resources
ABA Chatbots are not just mean a set of pre-designed rules to mimic real-life interactions and answer customer questions , We understand the importance of offering personalised services for building a great relationships from beginning .
We use artificial intelligence (AI) and natural language processing (NLP) can analyse these interactions at an almost human level. So that We can instantly engage visitors with specific messages and queries to each visitor. You can also build specific chatbots for each website page or target audience based on who they are, where they came from, what content they are engaging with, and what stage of the buying journey they are in. Automatically respond to any website visitor any time of day, with content and suggestions unique to their situation using ABA’s AI powered chatbots.
What’s more, AI chatbots are constantly learning from their conversations — so, over time, they can adapt their responses to different patterns and new situations. This means they can be applied to a wide range of uses, such as analyzing a customer’s feelings or making predictions about what a site visitor is looking for on your website.
The chatbots map out conversations through predetermined rules. Rule-based chatbots respond to specific pre-defined options or keywords which allow them to guide the conversation based on the site visitor’s inputs.
AI chatbots are trained to analyze and understand a site visitor’s intent, then deliver the answer they think is best based on existing data. With a Conversational AI platform, you can give site visitors the freedom to guide the conversation in their own words. What’s more, these chatbots continue to learn and refine their responses as they collect more and more conversational data.
These chatbots are primarily used by sales and sales development teams to connect with site visitors for real-time conversations. Customer support organizations also use live chat software to answer questions in real time.
This technology enables chatbots and virtual assistants to understand and respond to user requests in a conversational.
Chatbots and virtual assistants can support multiple channels, such as websites, mobile apps, messaging platforms.
Chatbots and virtual assistants can provide automated responses to common questions and requests.
Chatbots and virtual assistants often come with built-in analytics and reporting tools, enabling businesses .
Many chatbots and virtual assistants can be integrated with other systems and platforms, such as websites..
Virtual assistants can automate routine tasks, such as scheduling appointments, sending messages, and making reminders.
Our collection of Smart Skills that are industry and process specific will help you get started immediately.
Chatbots and virtual assistants can be programmed with a vast knowledge base of information.
Transfer the conversation to a human agent on demand or for conversations the Assistant is not trained yet.
Deploy your virtual assistants on multiple channels like Slack, Facebook, Whatsapp, Web and IVR systems
With a combination of human communication rules, smart conversation design.
Many chatbots and virtual assistants can be personalized to meet the individual needs.
Monitor the performance of the Virtual assistant with our advanced analytics tool.
Connect to any enterprise system with our Smart and secure integration framework.
Intelli Assistants help in providing differentiated and personalized experiences to your customers. Frictionless experience and 24/7 availability help in creating a strong trust with your customers and improving customer retention rates.
Intelli Assistants address most commonly asked queries instantly and provide frustration free and frictionless experience. Answering the queries right first time allows organizations to optimize customer support spend.
Intelli Assistants act as a gatekeeper and answer the most repetitive questions that frustrate customer service reps. Organizations can help customer service reps focus on resolving questions worthy of their time and thus help create a virtuous customer service culture.
These technologies enable chatbots and virtual assistants to understand and respond to human language, allowing users to interact with them in a conversational, human-like manner.
There are several chatbot frameworks and platforms, such as Dialogflow and Microsoft Bot Framework, that provide developers with the tools and components needed to build and deploy chatbots and virtual assistants quickly and easily.
Customer service
E-commerce
Human resources
How To Use Emerging Technologies To Build Smart And Intelligent Businesses ?
